I have ...
I have a reservation.
说明已有预订、保险、收据或确认单。酒店英语的核心是把需求说清楚:我有预订、想要某种房型、房间有问题、需要寄存行李或延迟退房。
酒店入住英语 酒店前台英语 退房英语 酒店房间问题英语
适合需要办理入住、处理房间问题、寄存行李和退房结账的出境旅行者。
I have a reservation.
说明已有预订、保险、收据或确认单。Could you send someone to fix it?
请求前台帮助处理问题。Is there a deposit for the room?
询问押金、早餐、洗衣、便利店等信息。换成具体问题:There is no hot water in my room. 或 My key card doesn't work.
报修时补 My room number is 1208,沟通更快。
遇到不明费用可说 Could you explain this charge?
GuestI have a reservation under the name Li.
Front deskMay I have your passport, please?
GuestHere is my passport. What time is breakfast?
I have a reservation.、May I have your passport, please?、What time is breakfast? 都是前台高频表达。
可以用 There is no hot water in my room. 或 My key card doesn't work. 这类清楚直接的句子。
重点准备 checkout、receipt、late checkout、store my luggage 等表达。